Terms & Conditions
RETURN AND REFUND POLICY:
This return and refund policy applies only to purchases made here at tintbox.in
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your return of unused or defective product.
TintBox products can be returned within 7 days of when you receive them. Items must be returned in unused condition and in their original packaging.
While we are committed to ensuring your happiness, we cannot accept the following returns:
◦ used items
◦ incomplete items (missing parts)
◦ items without original packaging
◦ items without sales receipt from tintbox.in
◦ items received by you more than 7 days ago
◦ items purchased at any other platforms (domestic or international).
We provide reverse pick up our courier partners. The process is simple. Our courier partner representative comes to your doorstep and collects the return parcel.
Refunds are processed within 2 working days after receipt of the return shipment (and account details for cod orders).
The above return and refund policy is applicable on orders for a single item. However, if your order is for multiple items and returned back, the to-and-fro courier charges will be deducted from the refund amount.
Please contact us at firstname.lastname@example.org for more information on how to return.
We are headquartered in Ahmedabad and fulfill orders from our warehouse there through reputed couriers like Blue Dart, Delhivery, Ecomexpress, Xpressbees.
We try our best to ship the orders immediately but at times it may need 2-3 business days from the time you place your order. You will receive an email with a courier name and tracking number upon shipment. Prepaid orders are shipped through Blue Dart for express delivery.
Thank you for choosing TintBox
DISCLAIMER OF WARRANTIES:
You expressly understand and agree that your use of the TintBox website and products is at your sole risk. The website and products are provided on an “as is” and “as available” basis. TintBox and its partners, officers, employees, agents, distributors, and affiliates (i) make no warranty that the TintBox products will meet your requirements and that the quality of any products or other material purchased or obtained by you through the TintBox website will meet your expectations: and (ii) expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
LIMITATION OF LIABILITY
You expressly understand and agree that TintBox and its partners, officers, employees, agents, distributors, and affiliates shall not be liable to you for any punitive, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible, resulting from:
(a) the use or the inability to use the TintBox products;
(b) the cost of procurement of substitute goods and services;
(c) unauthorized access to or alteration of your transmissions of data;
(d) statements or conduct of any third party on the TintBox website; or
(e) any other matter relating to the TintBox website or products.
You agree that all of TintBox trademarks, trade names, service marks and other logos and brand features, and product names are the property of TintBox (the “TintBox Marks”). You agree not to display or use in any manner the TintBox Marks without prior permission of TintBox,.
Any disputes regarding TintBox products, services or any other matter involving Wowearth Retails LLP will be subject to the exclusive jurisdiction of the Courts of Ahmedabad.